In the past few weeks, we’ve looked at how to improve the candidate experience throughout the hiring process. But what happens after you’ve successfully hired a great candidate? This week we’ll look at how to keep the best talent in your organization, and as with many situations, most of your strategy should revolve around good communication. Here are four points of focus:
Connect and Encourage: Be approachable, have an open door policy and use it. Yes, this can also be effective in a remote or hybrid environment!
Ask Questions: Enquire with your team members about their goals, what they are hoping to achieve in the short and long term. Ask them about their work-life balance, what they like most and least about their job, and what opportunities they would like to see.
Give Feedback and Ask for Feedback: This is a two-way street. When you receive feedback, act on that information.
Find out why people have left: Here’s an opportunity to put exit interviews to good use. Consider using a third party, like an executive search firm you trust, to complete the process to ensure candid responses. Once you have that knowledge, take steps to address it.