CEO, Toronto Financial Services Alliance
Speak to any CEO in the financial sector and they will no doubt cite attracting top talent as one of their highest priorities. It is also increasingly one of the industry’s top challenges as the pace of technological change accelerates and transforms traditional business models. Today, the industry must not only attract talent for the roles it has open now, it also needs to anticipate the skills it will require in three to five years in this rapidly evolving landscape. Shifting customer preferences, increasing competition from non-traditional players, big data and emerging technologies are all changing the way financial products and services are delivered. Too often the discussion around talent today focuses on what skills and jobs will disappear, not on the skills we need in the future and how we are going to find and attract that talent.